FAQ

24/7 Security is available on the premises. Each room also comes with a key. Should you need an small valuables safeguard, talk to the House Manager. We also require all guests/visitors to sign in and out of the Visitors Book.

There is a curfew to ensure your safety while you’re staying with us. Should you need to be away or out late, a permission slip signed by the House Manager or Housekeeper on duty is required.

Available only for short stays (less than 3 months). Anything longer than 3 months, will require you bring your own linens and towels.

Office is open from 9:00am – 6:00pm but some member of staff is available till 9pm to address any pressing issues. You can knock on the House Manager’s door for any urgent concerns.

English and Shona but we accommodate people of all nationalities.

A wireless internet connection is available. Currently, it is not available in the rooms but we are working on it.

The nearest airport is the Robert Gabriel Mugabe International Airport (IATA: HRE, ICAO: FVRG). It is about 20Km from the House.

The nearest bus station is in Harare at the Roadport at 4th Street and Robert Mugabe Road

Breakfast is offered to all guests staying at the hostel.

Then breakfast includes a selection of  hot food that range from eggs, sausages etc. as well as porridge/oat meal, cereals (cornflakes), bread and teas.

Breakfast is served from 7am to 10am, every day and Sunday breakfast is served by

A single room, there is only one person in the room, whereas a two single beds and your share with another resident.

Smoking is not permitted in the rooms but on the verandah and courtyard.

At the moment we are able to make a few adjustments to accommodate anyone with special needs. Discuss with House Manager is important to ensure your needs are met.

Most of the rooms have shower and shared

The hostel has two floors in all.

There is no lift. Stairs are required for the top floor.

Our hostel has a private car parking with secure security.

The car park costs is additional to current room costs. Parking can be paid per day or long term. Each vehicle parked in the parking lot needs to be paid for via available payment options.

No, pets are not welcome at this time.

As soon as you have planned your trip! We sometimes have last-minute availability, but in general the earlier you book, the better chance of ensuring you have a room for you.

Yes, we use the SSL protocol, so all bookings made on our site are secure.

The prices quoted are always per room for Bed & Breakfast, is always important to check for the most comfortable type of room. Should you have questions, please do not hesitate to discuss with staff.

Payment of any outstanding balance is made when you check out, but payment  and deposit (long term stay) must be guaranteed when you check in, unless agreed otherwise on the basis of the applicable rates.

Yes, we accept cash, Visa, MasterCard, Mobile Banking (Ecocash), Transfer/Zipit, PayNow. Proof of Payment required for all transactions. Please email or forward via text.